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Virtual Paramedic Current Techincal Issues & New Support Document
by Simon Jensen - Thursday, 1 May 2025, 7:10 AM
 

We have recently been experiencing technical issues with Virtual Paramedic.

There is a guidance document attached to assist you with course completion, and  in the interim, we ask that you please screenshot and save your result when you complete the activity.

We do not require a copy of this screenshot, however, ask that you keep a copy as a redundancy.


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Instructions
by Admin User - Wednesday, 12 June 2024, 11:49 PM
 
How do I play it?

To load the program please follow the below process...

  1. Restart the computer.
  2. Open a google chrome window (please note that this does not currently work in Microsoft Edge).
  3. Go to the AV Learning Hub.
  4. Click ‘My Learning’ which will open a drop down and then click on ‘Virtual Paramedic’.
  5. Scroll down and click on ‘Rural RTA Scenario – Induction’.
  6. This will open a new Virtual Paramedic chrome window.
  7. Click the Orange ‘Start’ Arrow, this will automatically start a download of ‘VirtualParamedicLauncher.exe’
  8. Once download is completed. Click on the download button in the top right corner of the page (circled below in blue) and then click the downloaded application.  This should then start the Virtual Paramedic Program.


A quick reference guide on how to use the simulation can be found in the Simulation Quick Reference Guide.

How do I log in?

The easiest way to log into Virtual Paramedic is to the AV Learning Hub and head to the Virtual Paramedic page under My Learning.

This page can be found by clicking here.

You can also access the system via 

Username = your AV network login ID

Password = your AV employee number

NB: The first time you log in, you will be asked to enter and confirm a new password.

How do I get started?

At home:

You will need to download and install the simulation application. Click on AV Virtual Paramedic Installer, below, for more details.

At Ambulance Victoria:

If you are on an AV supplied computer and you have a simulation icon on your desktop, you are ready to go.

If you don't have the icon on your AV supplied computer, install it using the AV Software Catalogue application.

Where are the scenarios?

Once you have logged in, all the scenarios are located in the section named "My Courses” at the right and the bottom of this page. Just click on the scenario you are interested in.

If you experience any issues please email them to: Virtual.Paramedic@ambulance.vic.gov.au


(Edited by Simon Jensen - original submission Wednesday, 21 December 2022, 7:09 AM)

 
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Virtual Paramedic available on AV network again
by Justin Dunlop - Tuesday, 16 March 2021, 2:11 AM
 

We are pleased to advice that Virtual Paramedic is now again available on the AV network.  If you are having trouble, please check which version is installed under "Apps & Features" in Windows Settings, before contacting virtual.paramedic@ambulance.vic.gov.au .  The current version is Ambulance Victoria Virtual Paramedic v3.0.7.0